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Customer Care Commitment
We are committed to taking care of our customers by providing a thorough after sales service and one-to-one customer assistance.
Our highly trained team of national representatives are on hand to provide free demonstrations, assessments and equipment set-ups to ensure your product is perfectly positioned for the user.
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We pride ourselves in being able to offer a fantastic 3 year manufacturers warranty.
To view our Warranty terms in full please click here |
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JCM Company Services
Our company services include:
Pre Sales
- One direct number for all customer enquiries.
- Free, no obligation assessment service and individual product demonstrations
at a location of the customer’s choice.
- Free carriage throughout the UK and ROI.
After Sales
- Free equipment set ups to ensure the product is perfectly positioned for the user.
- Free re-assessments
- 3 Year warranty on all products exclusively manufactured by JCM.
- Free of charge replacements or repairs of any defective goods covered by the warranty.
- Option of service and maintenance visits by a trained engineer.
- Friendly office staff and a highly trained team of national representatives on hand to provide one-to-one customer assistance.
Delivery
We have a professional courier service providing safe delivery
of
products
throughout mainland UK.
Service
We provide the option of service and maintenance visits by our trained engineer to keep your product in perfect working order.
Service subject to availability.
Terms and conditions apply |
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