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Customer Care Commitment
We are committed to taking care of our customers by providing a thorough after sales service and one-to-one customer assistance.
Our highly trained team of representatives and dealers are on hand to provide free demonstrations, assessments and equipment set-ups to ensure your product is perfectly positioned for the user.
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We pride ourselves in being able to offer a fantastic 3 year manufacturers warranty.
To view our Warranty terms in full please click here |
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JCM America Company Services
Our company services include:
Pre Sales
- One direct number for all customer enquiries.
- Free, no obligation assessment service and individual product demonstrations
at a location of the customer’s choice.
After Sales
- Free equipment set ups to ensure the product is perfectly positioned for the user.
- Free re-assessments
- 3 Year warranty on all products.
- Free of charge replacements or repairs of any defective goods covered by the warranty.
- Friendly office staff and highly trained representatives on hand to provide one-to-one customer assistance.
Service
- Technical and customer service via telephone.
- Trained rehab technology suppliers on hand to provide technical and clinical service in the field.
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